Why Does My Phone Keep Saying Call Failed

“Call Failed” on your phone is a message nobody wants to see, especially when you’re about to make an important call. The frustration builds up as there is rarely an indicator of what’s causing the problem, leaving you puzzled. Let’s deconstruct some common reasons behind this issue, so the next time it happens, you’ll know what to do.

Common Reasons for Call Failed Message

Many situations can lead to a “Call Failed” message; understanding them will help pinpoint the cause of your problem. Sometimes issues come from the network connection, outdated software, interference from other devices, inadequate phone memory, or SIM card malfunctions. Both external and internal damages can also impact your phone’s ability to make calls.

Network Connection Problems

The core function of any phone, be it basic or smart, is to make and receive calls. This function heavily relies on having a good and consistent network connection. If the device isn’t within the range of a strong mobile signal from your carrier, you might encounter frequent call failures. According to data from Federal Communications Commission (FCC), wireless carriers in the United States should have call completion rates above 90%, though actual rates can significantly vary depending upon location, network congestion, and several other factors.

Outdated Software Issues

Outdated Software Issues

If you’re one of those who glare at a software update notification and choose ‘later’ perpetually, it is time to hit that update button. Keeping your phone updated helps fix bugs and software issues that hinder performance—this includes calling functionality. You could be facing call failures due to outdated software.

iMyFone shares practical solutions for iPhone users facing persistent “Call Failed” messages largely caused by outdated software or glitchy apps. The advice will remain valuable to Android users as well, mandating the importance of keeping your smartphone updated.

Interference From Other Devices

Technology is so entwined with our lives that we have multiple devices within close proximity most of the time. However, in rare instances, electronic devices such as Wi-Fi routers, Bluetooth devices, and microwaves can interfere with your phone signals. This can cause you to see that hated “Call Failed” message.

Inadequate Phone Memory

It’s surprising how a lack of phone memory can lead to call failures. A choked-up memory space might hinder essential operations, including making or receiving calls. Regularly clearing cache data, uninstalling unnecessary apps, and moving photos to cloud storage can help free up space on your smartphone quickly.

SIM Card Malfunctions

Your SIM card is the gateway for your phone to connect to your service provider’s network. If there are issues with it – like damages or dust blocking contact points – it can cause disruptions in service including the dreaded “Call failed” message.

If you’re still puzzled about what could possibly be causing this irritating situation, don’t hesitate to check out this helpful guide by Small Tech Innovations for a deeper dive into common issues that hindrance mobile connectivity.

Phone Damages That Can Affect Calls

Physical damage to a phone doesn’t always lead to immediate noticeable effects. Sometimes it might result in irregular problems like call failures. Harm to internal elements like the antenna could weaken your phone’s reception capability resulting in disrupted calls.

In conclusion, a “Call Failed” message can be attributed to a plethora of reasons. Understanding these basic issues may help you the next time you face this annoying incident. Keeping your phone updated and maintained ensures a smooth, uninterrupted mobile experience.

Operator or Carrier-based Problems

Operator or Carrier-based Problems

There are times when the problem might not even reside on your end. Instead, it’s the operator or carrier who is at fault. Remember, voice and data services are delivered using advanced infrastructure that spans cities, if not entire continents. This sprawling network comprises numerous components, any of which can falter at some point. Common issues include network congestion due to a sudden burst in traffic, maintenance activities causing temporary disruptions, or even larger faults like outages affecting a large geographical area.

An excellent way to identify if the issue is carrier-based is by observing if others on the same network are experiencing similar difficulties. Operators usually have real-time status pages where you can look up possible outages or disruptions in your region as well.

Juggling Multiple Calls At Once

Modern smartphones support multitasking, including the ability to manage multiple calls at once. You can place one call on hold while you answer another. While this might seem convenient, handling too many calls simultaneously may lead to call failures. The reason being each active call needs resources like network bandwidth and phone memory, excessive demands on either of these can lead to aborted calls.

If you often find yourself juggling multiple calls and experiencing “Call Failed” messages, consider reducing the number of simultaneous calls. Alternatively, use other communication methods such as messaging apps for less urgent discussions.

Overcoming Call Failed Problems

After recognizing what could potentially be prompting your phone’s “Call Failed” problems, it’s time to cope with them effectively. Start with basic troubleshooting steps like restarting your device, turning on Airplane mode briefly and then turning it back off to reset your network settings, and clearing your phone cache and memory.

If these don’t work, update your phone’s software to the latest version. This might resolve any potential bugs that are causing the issue. In case of suspected SIM card problems, try inserting your SIM card into a different device and check for the issue. Finally, if all else fails, it’s time to consider seeking professional help.

When To Seek Professional Help

If you’ve tried multiple troubleshooting methods and still face call failures, it may be time to consult the experts. If your device is within warranty or an extended service plan, visit an authorized service center. Skilled technicians have advanced diagnostic tools that can identify root causes, often invisible to typical users. They can also carry out physical checks and repairs on components like phone antennas or SIM card slots.

On the network side, reach out to your service provider’s helpdesk with precise details of your issue. Dialogue with trained customer support can often shine light on hitherto undiagnosed problems and provide workable solutions.

Final Takeaways

Now armed with a deeper understanding of what causes “Call Failed” messages on your phone, you should be better equipped to face this pesky problem in future. From device-related issues such as outdated software and inadequate memory space, to network problems and carrier malfunctions; we’ve covered an array of reasons prompting these failures. Taking good care of your phone, keeping it updated, ensuring its memory isn’t choked up, and taking prompt action when problems occur can all contribute towards improving call quality and performance.


1. Why does my phone say “Call Failed”?
Your phone could display this message for a variety of reasons, including poor network connection, outdated software, interference from other devices, inadequate phone memory, SIM card malfunctions, or even hardware damages.
2. How can I fix a “Call Failed” issue on my phone?
Begin with basic troubleshooting steps like restarting your device, resetting your network settings, and clearing your phone cache and memory. If the problem persists, consider updating your device’s software or contacting professional help.
3. How often should I update my phone’s software?
Regularly updating your phone’s software is important as it helps fix bugs and improves performance. It’s recommended to download and install updates as soon as they’re available.
4. Can a damaged SIM card cause call failures?
Yes. Your SIM card is a gateway for your phone to connect to your service provider’s network. Any damage or dirt on it can result in service disruptions including call failures.
5. What does it mean when multiple calls are being juggled at once?
This refers to the feature of modern smartphones that allows managing multiple calls simultaneously. However, handling too many calls simultaneously may overburden network bandwidth or the phone memory leading to call failures.
6. Can inadequate phone memory cause call failures?
Yes. A lack of phone memory can interfere with essential operations like making or receiving calls, leading to call failure messages.
7. When should I seek professional help for “Call Failed” issues?
If you’ve tried the aforementioned troubleshooting steps without success, it may be time to seek professional help. This could be visiting an authorized service center or reaching out to your service provider’s customer support.
8. Can other electronic devices interfere with my phone’s signal?
In rare cases, electronic devices including Wi-Fi routers, Bluetooth devices, and microwaves, can interfere with phone signals and cause a “Call Failed” message.